Terms and conditions
Booking and
participation terms
Effective 30 August 2026.
These terms govern booking and participation in TREND REPORT SS27, held on 24 and 25 January 2027 in Sofia, Bulgaria. By submitting a booking request you confirm that you have read and accept them.
01Organiser
- Company
- One More Brand Ltd
- Company number (ЕИК)
- 203849039
- VAT number
- The company is not registered for VAT
- Registered address
- 201A Georgi S. Rakovski St., Sredets district, 1142 Sofia, Bulgaria
- Represented by
- Zheni Stefanova Pavlova
- nouhauschool@gmail.com
- Phone
- +359 2 953 1085 · +359 890 53 10 85
02What is being sold
The organiser sells places at a two-day professional event for the hair industry, presented by The Global Hair Collective with Daniele De Angelis and Makoto Iwaya.
- Day 1 — 24 January 2027, Grand Hotel Millennium, Einstein Hall, 89B Vitosha Blvd, Sofia.
- Day 2 — 25 January 2027, Selena ES Academy, 8 Kapitan Raycho Nikolov St., Sofia, entrance from Botevgradsko shose.
The event is in person only. No livestream or recording is provided to attendees. Capacity is limited to 100 places on Day 1 and 20 on Day 2; both-days passes are accordingly limited to 20.
03Tickets and prices
- Both days — EUR 480, no VAT charged.
- Day 01 — 24 January — EUR 140, no VAT charged. Day 02 is available only as part of the both-days ticket.
A ticket admits one person on the day or days chosen. Tickets are personal and are issued in the name given at booking. For a single-day ticket the day is chosen at booking and stated on the ticket.
Once payment is confirmed you receive a personal ticket by email carrying an individual QR code. The code is checked at the entrance and is valid for one admission on the day it was issued for.
04Booking and payment
Booking starts with a request through this site. A request is not a confirmed place — your place is secured once payment is received.
- Card payment — via Stripe. The organiser neither receives nor stores card details.
- Cash payment — at the nouhau studio at 201A Georgi S. Rakovski St., Sofia.
Where cash payment is chosen, the place is held for the period agreed at confirmation. After it expires the organiser may release the place.
An invoice is issued on request. For a company invoice we need the company name, company number, VAT number where applicable, address and responsible person.
05Right of withdrawal and cancellation
14-day right of withdrawal. You may withdraw from the contract without giving a reason within 14 days of the date your booking is confirmed. The amount paid is refunded in full.
After the 14-day period the amount paid is not refunded. The organiser offers no additional cancellation policy. If you are unable to attend, your ticket may be transferred to another participant — see below.
To withdraw, send an unequivocal statement to nouhauschool@gmail.com — in your own words or using the model form below. Sending the statement before the deadline expires is sufficient to meet it.
Refunds are made by the same method used for payment, within 14 days of receiving your withdrawal, at no cost to you.
Once the 14-day period has expired the amount paid is non-refundable, including where you are unable to attend. You may however transfer your ticket to another person by notifying the organiser in writing at nouhauschool@gmail.com no later than 24 hours before the start of the relevant day, giving the new attendee's name.
If you book less than 14 days before the event and expressly ask us to perform the service before the withdrawal period ends, the right of withdrawal is lost for the service already performed, under Art. 57(1) of the Bulgarian Consumer Protection Act.
Model withdrawal form
(complete and return this form only if you wish to withdraw from the contract)
To One More Brand Ltd, 201A Georgi S. Rakovski St., Sredets district, 1142 Sofia, Bulgaria, email nouhauschool@gmail.com
I hereby give notice that I withdraw from my contract for participation in
TREND REPORT SS27.
Ordered on / received on: …………
Name of consumer: …………
Address of consumer: …………
Signature of consumer (only if this form is notified on paper): …………
Date: …………
06Changes and cancellation by the organiser
The organiser may change the programme, timings and running order of sessions. Attendees are notified by email if a presenter, date or venue changes.
In the event of a material change — a change of date, or an announced presenter no longer appearing — you may withdraw and receive a full refund within 14 days.
If the organiser cancels the event, all amounts paid are refunded in full. The organiser is not liable for travel, accommodation or consequential losses.
07At the event
- Present your ticket, on a phone or printed, at the entrance.
- Admission may be refused where a ticket is invalid or has already been used.
- Photographs and video are taken during the event and may be used to document and promote it. If you prefer not to be filmed, tell the organiser on site or in advance at nouhauschool@gmail.com.
08Liability
The organiser is responsible for running the event as announced. The organiser is not liable for damage caused by an attendee to third parties or to venue property, nor for lost or forgotten personal belongings.
09Personal data
How we handle personal data is described in our Privacy policy.
10Governing law and disputes
Bulgarian law applies to matters not covered here. Disputes are settled by negotiation and, failing agreement, by the competent Bulgarian court.
Consumers may complain to the Bulgarian Commission for Consumer Protection (4A Slaveykov Sq., 1000 Sofia, kzp.bg) or use the European Commission's online dispute resolution platform: ec.europa.eu/consumers/odr.